The situation
High-touch matters, fragile evidence chains
The practice handles investor visas, innovator-founder applications, and high-net-worth dependent matters. Every active matter is small in number but enormous in document weight: bank statements across multiple jurisdictions, share-transfer agreements, audited accounts, gift letters, lawyer affidavits, source-of-wealth narratives that span decades.
When the regulator queried the provenance of a specific document, the team had to reconstruct who had received it, when, from which channel, and what version had ultimately been filed. That reconstruction was manual and slow.
How Clara is configured
Every document carries its own history
Each Document attached to a Matter records its receipt channel, the person who logged it, the verification step it has passed (translation, certification, beneficial-owner cross-check), and the version that was ultimately included in the filed dossier. Every state change is logged as immutable metadata on the matter.
AI assistance is used narrowly: drafting the source-of-wealth narrative from existing structured records and flagging gaps in the documentary chain. The narrative is treated as an attorney draft until a partner explicitly approves the version that ships.
“The regulator does not ask for trust. It asks for evidence. Clara is now where that evidence lives." — Partner”
The result
Audit response: hours, not weeks
A regulator query that previously triggered a multi-week reconstruction across email, shared drives, and external counsel exchanges now resolves against the matter audit log in hours. The dossier itself is generated from the matter, not assembled out of band.
For a practice whose deliverable is essentially a verifiable evidence chain, the system of record is the product.
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